May 1, 2019
VW Service Center

When it’s time to bring your Volkswagen in for a routine maintenance or for a more complicated repair, it’s important to find a reputable dealership you can trust.  Here at Thelen Volkswagen in Bay City, Michigan we have Volkswagen certified service technicians that are ready to perform any vehicle service your VW needs!  Our state-of-the-art service facility has the most up-to-date equipment and we use genuine OEM VW parts to help maintain your vehicle’s performance and longevity.   

We also offer great amenities for you to enjoy when you choose us for your service needs.  We have free Wi-Fi, free shuttle service to the Tri-City area, cable TV, rental vehicles, a friendly staff, and a comfortable customer lobby available for you to wait in if you choose.  We also offer Service Xpress which are services that you can just stop into the dealership for and not have to make an appointment.  These services include oil changes, tire rotation, and replacement parts like bulbs and filters.   

If you want to schedule your appointment with us, we have our helpful service appointment scheduler here that is easy to fill out and convenient for you.  Once you submit your information, one of our customer service specialists will get back to you.  We also offer a maintenance menu which you can find here.   Input your vehicle’s specs and find the maintenance schedule that is recommended for your VW.  We also offer a service credit card that you can use to conveniently pay for your service.  Click here to apply for it and see the benefits you can get through using one of these cards. 

Our service hours are as follows: 

Monday – 8 a.m. – 8 p.m. 

Tuesday-Friday – 8 a.m. – 5:30 p.m. 

Saturday – 8 a.m. – 2 p.m. 

If you have any more questions for us, just give us a call at 989-246-8793 and we would be happy to assist you.