About Us
Thelen Volkswagen, a proud part of Thelen Auto Group family of quality auto dealerships, has been serving Mid-Michigan and the entire Great Lakes Bay Region with quality vehicle sales and servicing since 1977. We are a family-owned and operated company located in Bay City, MI, convenient to Saginaw, Midland, Gladwin, Grand Blanc and Mt. Pleasant. Now in our third generation of Thelen family members, we are dedicated to providing the excellent customer experience you deserve and expect at our Thelen Auto Group dealerships.
The Thelen family insists on integrity, honesty and exceptional customer service both before and after the vehicle sale. You can count on a super selection of new, certified pre-owned (CPO), and gently used vehicles so you can find the perfect vehicle to fit your wants and needs. If we don't have the vehicle you are looking for already in our extensive inventory, we will make every effort to find it for you! We also offer a state-of-the-art Service Department and Body Shop, as well as genuine OEM VW Parts and Accessories in our well-stocked Parts Department. Thelen VW provides you with everything you could want to meet your Volkswagen vehicle needs; extensive inventory, expert service, and quality parts.
In addition to providing superior service to our customers, we also believe in giving back to the Mid-Michigan community we live in. Thelen Auto Group is a proud sponsor of the following local organizations and charities:
- American Cancer Society
- Bay Area Family YMCA
- Bay City Fireworks Festival
- Cool City Classic Car Show
- Bijou Orchestra
- Delta College
- Northwood University
- Salvation Army
- Bay City State Theater
- Toys for Tots
- And many more!
We take pride in the fact that you may speak to our owner at any time, for any reason. If you have questions, comments, or concerns about your experience with Thelen VW or the Thelen Auto Group dealerships, please do not hesitate to contact us. Our personal guarantee is that you'll feel like family when you Think Thelen in Bay City!