Welcome to our dealership. At Thelen Volkswagen we understand you have choices when selecting the dealership you want to do business with. We are determined to provide you with the best purchasing and ownership experience for your Volkswagen vehicle. Here are a few of the reasons customer have Think Thelen year after year: Thelen has a 30+ year track record of serving the needs of our customers with quality sales and service.   Many things have changed over the years but our commitment to treat our customers and employees like family have remained the same.  Thelen is your award winning dealership.  At Thelen we are honored to be recognized as a national winner for customer satisfaction by Volkswagen and the Bay City Times Best Place to Buy a Car.  Thelen's employees are highly trained, courteous and ethical with many with over 10 years experience with the Thelen family.  We understand that our employees play a critical role to our success which is why spend the time resources to ensure all our sales consultants are certified and up to date with current knowledge and skills. Thelen Auto Group Advantage- We include what others don't. With the Thelen Auto Group Advantage we include no charge Paint less Ding Removal, no charge scratch touch up, no charge interior stain guard and no charge Teflon exterior finish coating on all our new and used vehicles. The Thelen family has always believed that community must come first.  At Thelen we are proud to be a part of the Bay City community and support many local charities and community events including: Bay City Chamber of Commerce, Northwood Institute, Studio 21, Bijou Orchestra, Bay Area Family YMCA, Bay City All Saints Scholarship, Holy Family Middle School, Bay Area Catholic Schools, Bay City Players, Saginaw Valley State University Scholarship, American Cancer Society, Bay City Fireworks, Red Cross, Salvation Army, Delta College, Nathan Weidner Foundation, Toys for Tots, Bay City Police Department Bayonet, Safari Club International, Evangelical Free Church, National Wild Turkey Foundation, Ducks Unlimited and Bay City Bowmans Club. Thelen's service department-  At Thelen we want to make servicing your car easy. You shouldn't have to plan your life around your vehicles maintenance which is why we provide you local shuttle service, wireless internet in our comfortable waiting area and a car wash with every vehicle service. Thelen's State of the Art Body Shop-  Our state of the Art Body Shop has new hoists and updated dealer equipment to get your vehicle looking like new.  Thelen provides you options-  At Thelen we work with over 100 different lenders, both local and national, to find the right financing options that work for you.