Welcome to Thelen Volkswagen

Thelen VW in Bay City, MI is part of Thelen Auto Group, a family of quality auto dealerships founded by Tom Thelen in 1977. For over four decades, we have proudly served customers throughout the Great Lakes Bay Region, including Bay City, Midland, Saginaw, Birch Run, Mt Pleasant and throughout Mid-Michigan. We have always maintained Tom's commitment to the finest in customer service, honesty and the highest level of integrity. Customer satisfaction is always our top priority!

That commitment got Tom Thelen noticed more than once! In 2007, he won the Northwood University Automotive Dealer Education Award.  Plus, in 2011 he took home Time Magazine's Michigan Dealer of the Year Award. Even today, Tom's values and ideals remain a major part of the Thelen Auto Group and Thelen Volkswagen, living on through the daily input of his sons: Mike, Pat, and Joe.

Get the Family Treatment

Thelen VW is a family-owned business going into its third generation, so you can be sure we know what we're saying when we tell you that when you come here, we'll treat you like family. That means we'll give you nothing less than our best whether you stop by, call our number at (877) 734-8643, or conveniently contact us online.

It also means that we know a sale only marks the beginning of the relationship between us and our valued customers. Whether you need maintenance, repairs, OEM parts or custom work, or when you are ready to trade up to a new VW model, we want you to be so satisfied with every experience that you'll be happy to come back next time, and tell others about our amazing Central Michigan dealership.

That's why we have a sales team that is polite, helpful, and knowledgeable about the vehicles, their many features and their histories. It's also why we have a service shop full of professional, expertly-trained technicians who use quality OEM VW parts sold by the manufacturer.  Our service center lounge area has comfortable seating, cable TV, a variety of reading material, and a free Wi-Fi connection for your comfort and convenience. Or, if waiting isn't an option, we provide a courtesy shuttle or loaner vehicle to you while your vehicle is being serviced at our facility.

Help Out Your Community

The Thelen Auto Group is proud to give back to the people who support us. Between our company and the Thelen Family Foundation, the Thelens support over 70 local charities and organizations, including the Bijou Orchestra, the Bay City Fireworks Festival, and Camp Fish Tales.

Count On a Volkswagen

When you come to Thelen VW, you're looking for the best in affordable German engineering, so that's exactly what we provide. We always have a great selection of the most popular VW models, including Atlas, Atlas Cross Sport, ID.4, Jetta, Passat, GTI, Golf, Taos and Tiguan.  Plus, our dealership stocks a variety of gently pre-owned vehicles so you can find a car, truck, or SUV that meets all your needs, not matter the budget.  If we don't have what you're looking for at our Bay City location, we can help you find it. Our CarFinder service is completely free to use.  Simply tell us what you're looking for, let us know how to contact you, and after that you'll receive automatic updates when we find a vehicle that's right for you.